Thursday 30 May 2019

I expected better than this . . .

On May 28, 2019 I received an email from the Service Manager saying that someone would contact me about picking up the motorcycle. I received a call in the afternoon and I arranged a time to have it picked up.

My motorcycle was picked up by the morning of May 30, 2019 by a guy towing a truck with a motorcycle trailer. I asked their employee who picked it up to have someone call me as to when this would be resolved and when I would get my motorcycle back (and it should be delivered to me). I pointed out where the brakes came off the motorcycle and told them they should be happy I am being nice about this. It could have been a lawyer representing my estate contacting them since they could have killed me with their negligence. I have yet to receive any kind of response.

This evening after not getting a phone call or even an email from anyone at the dealership I sent an email to the Service Manager detailing the recent events and mentioning how displeased I am with their service.

If I do not receive a response my next call will be to whoever is at the top of their food chain.

If that does not work, I will be calling my lawyer.


  1. Customer service is not what it used to be, that's for damn sure.

  2. Certainly would be the last time I would ever take anything to them for service!! I hope you get satisfaction from them (and a little bit of groveling on their part too).